New Platform to Practicing Dental Care
Dentists recently announced that it will provide a platform for dental practices running Dentrix G5. In the United States alone, there are more than 160,000 active dentists and patient feedback is important in order to maintain the success of a practice.
Patients usually share their experiences on social media websites and online review platforms. Kevin Bunker, president of Henry Schein North American Dental Practice Solutions, said that they help users get insight into the perspective of the patients by integrating Reputation.com with Dentrix G5. Reputation.com running on Dentrix will be a big boost to consumer satisfaction. Reputation.com allows dentists to see their online reviews in a single space and get real-time alerts when a new one is posted. This allows them to respond right away.
Dentists can use the analytical tools of the platform to understand the broad themes coming from the patient feedback so that they can make changes to improve the experience of patients. The new platform combines the dentist’s patient management system and sends review requests via email. Dentists can also provide tablets to allow patients to make reviews while in the waiting room.
Reputation.com has a patented technology that allows dentists to get real reviews from patients and make sure they have a presence on sites that are important to practitioners. They can use Reputation.com platform to get insights into the patients’ perspective and bolster their experience based on their reviews.
Allowing consumers to review dentists only with ease is beneficial for the practice. More feedback from real patients improves the online reputation of the dentist. It also helps people who are looking for options when it comes to dental care.
The dental office can also turn over the platform to experts so that they can manage the service and allows the dentists to concentrate on their core business.
Photo by Lance Cpl. Wayne Edmiston [Public domain], undefined